Microsoft fixes cause of Windows 10 blue screen of death
A buggy Windows 10 update has gotten a fix
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If Bluetooth used to cause yourWindows 10 computerto crash and greet you with the dreaded Blue Screen of Death (BSOD), you’re in luck, asMicrosofthas now issued a fix.
Some users (mostly enterprise customers) started experiencing crashes ever since they installed the January KB5009596 cumulative update.
Now, Microsoft pushed the optional KB5011543 Preview cumulative update. Optional, it would seem, because it most likely just impacts enterprise users (Configuration service provider (CSP) policies are not that common in private use, the publication reminds).
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Working around the problem
Windows 10versions affected by the flaw include Windows 10 21H2, Windows 10 21H1, and Windows 10 20H2.
“After installing KB5009596 or later updates, some organizations which haveWindows devicespaired to Bluetooth devices might receive an error message ‘Your device ran into a problem and needs to restart.’ with a blue screen and ‘Stop code: IRQ NOT LESS OR EQUAL’,” Microsoft said.
“The error logged on affected devices will be in the System log in Event Viewer and will be logged as ‘Microsoft-Windows-WER-SystemErrorRe event 1001’ with text ‘The computer has rebooted from a bugcheck. The bugcheck was: 0x0000000a’.”
According toBleepingComputer, enabling specific CSP policies could affect the Bluetooth A2dp profiles on some endpoints, resulting in a BSOD.
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Microsoft says there are two possible scenarios for the crash:
Windows 10 update delivers official fix for latest Blue Screen of Death issue>Windows 10 gets emergency fix for Blue Screen of Death crashes>Blue screen of death? It could be malware
Those that are unable topatchup their systems at the moment, but would love to fix the issue, can modify the Windows registry, before installing KB5009596, the publication also found.
These are the instructions:
Go to HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\PolicyManager\current\device\Bluetooth\
Add the following registry entry: {0000110a-0000-1000-8000-00805f9b34fb} and {0000110b-0000-1000-8000-00805f9b34fb} to the ServicesAllowedList value
Obviously, before doing any changes to the Windows registry, making a backup is paramount.
Via:BleepingComputer
Sead is a seasoned freelance journalist based in Sarajevo, Bosnia and Herzegovina. He writes about IT (cloud, IoT, 5G, VPN) and cybersecurity (ransomware, data breaches, laws and regulations). In his career, spanning more than a decade, he’s written for numerous media outlets, including Al Jazeera Balkans. He’s also held several modules on content writing for Represent Communications.
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